PawBliss

Our collars clean up really nicely. We have a short video on collar cleaning that can be found here.

A proper neck measurement is very important to ensure that your collar fits. Everyone measures a little differently it seems, so we have provided measuring tips here, the best way to go is to measure a collar that currently fits, being sure to measure from the points indicated on the collar measurement page.

Yes! We do this for tons of customers. You can enter the name and number in the text box on any of our 1.5” or 2” models, and we will automatically format the name to be larger and the number to be smaller and centered underneath the name. Note: We unfortunately aren’t able to add both a name & number to our 1” models. Due to the small amount of space available for embroidery, we can only use one line of text.

Orders are currently shipping within 2-4 weeks from the date your order was placed. Once your order ships, it normally takes 2-5 business days to receive it. We also post what day's orders our production team is working on here.

We are all human and we do make mistakes on orders from time to time. If there is an issue with your order, email us (support@tactipup.com) and we will get you taken care of right away. We address these issues and it does NOT take the normal turnaround time to get a replacement collar.

Our return/exchange policy can be found here